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Send an automatic reply

When someone fills in your form, it’s nice to let them know it went through. Bailey can send them a short “we got your message” email automatically, the instant they submit. You set nothing up: no email account, no settings, no code.

If your page already collects something (a contact form, a sign-up box), you’ll see a suggestion right on your project’s overview:

  1. Open your project in Bailey. On the overview, look for the little suggestion card.

  2. Click “Turn it on”. That’s it. From now on, everyone who writes gets an instant, friendly confirmation. It only ever goes to the address they just entered, never anywhere else.

Don’t see the one-click button? It means your page doesn’t have a single clear email form yet. Start with Collect emails from your visitors, then come back here.

To choose the wording, open your project → Data tab → pick the form you want → Auto-reply by email. You get three things:

  • Where do we find their email — Bailey lists the columns of your form and you pick one. If your form has exactly one email column, it’s already selected.
  • Subject — the line they see in their inbox.
  • Message — what you want to say.

A reply that says “Hi Marie” reads like a person wrote it. Anything your form collects can go into the subject or the message: write the column name between double braces.

Hi {{firstname}}, thanks for writing!
We've got your message and we'll come back to you within two days.

Under the Message box you’ll see a row of little chips, one per column of your form. Click one and it drops into your text wherever your cursor is — no need to remember the exact spelling.

Some fields are optional, and “Hi ,” is worse than no name at all. Add a fallback after a pipe (|), and Bailey uses it whenever the field is empty or missing:

Hi {{firstname|there}}, thanks for writing!

Someone who gave their name reads “Hi Marie”. Someone who didn’t reads “Hi there”. Same for the subject line, which works exactly the same way.

You can also just ask the assistant you built your page with: “Send people an automatic reply when they write to me.” It sets the same thing up, and you can tell it exactly what the reply should say.

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